The Eungu Electricity Distribution Company says the misleading information on the social media is only meant to incite the public against them. In a press release made available to New Telegraph it’s said that” Our attention has been drawn to a publication making the rounds on the social media, initiated by some mischief makers who have chosen to take advantage of the loss of power supply in Imo State caused by the industrial action to misinform our customers, trying to incite them against our organization.”
“We therefore urge our customers to totally disregard the misleading publication and state that EEDC is not responsible for the prolonged power outage experienced by its customers in Imo State.”
The company stressed that the benefit of their esteemed customers affected by this unfortunate situation, that is not meant to hurt anyone. They therefore wish to set the records in proper perspective:
“In the early hours of 1st November, 2023, EEDC’s source of supply at Egbu Transmission Station was shut down by the Labour Union following an industrial action caused by the faceoff between the Union and the government of Imo State.
As a result of this development, all the feeders serving their customers in the state were out of supply, thereby crippling our operations and leaving us helpless.
It is important to note that EEDC only distributes the electricity it receives from the Transmission Company (TCN), and its performance as a Distribution Company is dependent on other members of the electricity value chain (that is the Generation Company and the Transmission Company).
With its source of power at Egbu TCN shut down, there was no way EEDC could get power to serve its customers in Imo State. A situation that has impacted heavily on its revenue and service to customers.
As a matter of responsibility, immediately this happened, we notified our customers and deployed several communications across various media channels, explaining the situation and our position in all of these.
We are mindful of the inconveniences this prolonged situation has caused our esteemed customers in Imo State and hope that the issue is resolved so that normalcy can return to the state.
We urge our customers to remain vigilant and ensure that the electricity infrastructure serving them are protected, as vandals might take advantage of the outage to attack these equipment.
EEDC however empathize with our esteemed customers in Imo State and assure them of our continued commitment to ensuring that we provide them with quality service.
