Telecoms firm MTN has closed its offices nationwide.
“Yello customer, please be informed that our shops nationwide will be closed today, 30th July 2024,” the company said on its customer support X handle.
MTN, however, directed its customers to use their “digital channels” for support.
While it did not indicate the reason for the closure, the move came barely 24 hours after aggrieved customers vandalised MTN’s office in the Festac area of Lagos.
The aggrieved customers whose lines were disconnected for defaulting in the NIN-SIM linkage policy had stormed the office to complain over the move.
But in viral videos some of them were seen pulling the office’s fence.
It took the intervention of police authorities in Lagos State to restore normalcy to the area.
In several parts of the country, customers whose lines were disconnected had besieged MTN’s offices in a bid to rectify the issue.
Millions of phone users had seen their lines blocked for failure to link their National Identify Number (NIN) with their SIMS. That generated panic among many Nigerians. Some claimed it was part of the Federal Government’s measures to halt the planned protest over hardship and bad governance.
But the Nigeria Communications Commission (NCC) on Monday ordered the telecommunications firms to reactivate the blocked lines.
